Covid-safe business cleans

Who are we?

Welcome to The Petersfield Cleaning Services Ltd, your trusted provider of comprehensive domestic and commercial cleaning solutions in Hampshire and beyond.

With a proud legacy spanning two decades, we have earned the trust of local and national businesses as well as homeowners. Our commitment to excellence is reflected in our fully insured services and our team of extensively trained and DBS checked staff members. We are more than happy to provide references upon request, ensuring your peace of mind.

Whether you require commercial or domestic cleaning services, we are here to meet your unique needs. Contact us today to discuss your requirements and let us tailor a cleaning solution that exceeds your expectations.

You can reach us through any of the following methods:

 Office: 01730 858 819

 Mobile: 07775 874 990

 Email: info@tpc-services.biz

 Unit 5, Bedford Road, Petersfield, Hampshire, GU32 3LJ

What can we do for you?

Our highly professional team can fulfill any cleaning and domestic service task including:

  • Deep cleans
  • End of tenancy cleaning
  • Regular contract cleaning
  • Office and commercial cleaning
  • Holiday let cleaning, including laundry services and supplies
  • Carpet cleaning
  • Upholstery cleaning
  • Oven, range and Aga cleaning
  • Pressure washing and algae treatments
  • Window and frame cleaning services
  • Scratched window and shower screen renovation
  • Specialist in historical building cleaning
  • Listed building fire damaged, clean up and debris removal
  • Roof tile cleaning and colouring service

As well as custom services to meet your needs.

 

 

 

Request a quote

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Reviews

  •  Nicola Wells - John Peter and Company

     I have found TPC to be very efficient and friendly with nothing being too much trouble.

    From the beginning Alex was happy to meet me and discuss the needs for my business and has delivered to a very high standard.

    I would definitely recommend them for any job, big or small.

  •  Jon Sawkins - Agincourt Contractors Ltd

     It is very important for us to leave every project clean and tidy.

    Thank you and your team for the great job you have done in helping us achieve this.

    I look forward to working with you again in the near future.

  •  Gibson & Gammon

     Alexander and his company have been brilliant in overseeing our end of tenancy cleans.

    His team are always there to help at short notice & always do the job to the highest standard.

    We always look forward to working with Alexander & his team.

  •  Tom Stockwell - National Trust

     I have always found Alex very honest and upfront about the cleaning provision he is able to offer.

    He and his team always arrive on time and do a brilliant job; fitting in a lot of cleaning into a relatively short space of time.

    I am very happy with the service the TPC provide my property and I would recommend them as a cleaning company to others.

  •  Jon Ivey - Scottish and Southern Energy

     A professional and customer focused team. Reliable staff and a good job done.

    GDPR - Privacy Notice

    At TPC - Services, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

    This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

    For clarity, TPC - Services may be both data controller and data processor for your personal data under certain circumstances.

    We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

    Data Protection law will change on 25 May 2018

    This Privacy Notice sets out your rights under the new laws.

    Who are we?

    TPC is a provider of cleaning solutions both domestic and commercial, based in Petersfield. TPC - Services have a registered office at Unit 5, Bedford Road, Petersfield, Hampshire, GU32 3LJ 03656438. Alex Gadsden is the registered Data Protection Officer for TPC - Services.

    How the law protects you

    Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, but is not limited to, your consent, performance of a contract, to enable billing and remittance, and to contact you for customer service purposes.

    How do we collect personal data from you?

    We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, or otherwise in respect of any of our services. Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.

    If you provide us with personal data about a third party, you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

    Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device event information, location information and unique application numbers.

    What type of data do we collect from you?

    The personal data that we may collect from you includes your name, address, email address and phone numbers.

    Please be aware that any image, or other content posted, uploaded or otherwise made available by you onto our website, whether published content or not, is not subject to our Privacy Notice.

    How do we use your data?

    We use information about you in the following ways:

    • To provide you with services;
    • To comply with our obligations we have with you
    • To help us identify you
    • To enable us to review, develop and improve the website and services;
    • To provide customer care, including responding to your requests if you contact us with a query;
    • To administer accounts, process payments and keep track of billing and payments;
    • To carry out marketing and statistical analysis;
    • To review job applications;
    • To notify you about changes to our website and services;
    • To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
    • To inform you of service and price changes.

    Retention periods

    We will keep your personal data for the duration of the period you are a customer of TPC - Services. We shall retain your data only for as long as necessary in accordance with applicable laws.

    On the closure of your account, we may keep your data for up to 7 years after you have cancelled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

    Who has access to your personal data?

    Here is a list of all the ways that we may use your personal data and how we share the information with staff of TPC-Services or sub-contractors. For clarity, we do not supply your data to third parties for any other reason except your initial query.

    We process your data for administration, billing, support and the provision of services.

    Third Parties

    For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.

    We work closely with a number of third parties (those being sub-contractors to TPC-Services) and we may receive information from them about you.

    We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.

    We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings. Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of TPC - Services, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

    Your rights

    In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

    You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

    Our Privacy Notice shall be made clear to you at the point of collection of your personal data.

    We will not contact you for marketing purposes unless you have given us your prior consent.

    Accessing your data

    You have the right to access the information we hold about you. Please email your requests to

    info@tpc-services.biz so that we can obtain this information for you.

    Where we store your personal data

    We follow accepted ISO standards to store and protect the personal data we collect, including the use of encryption if appropriate.

    All information you provide to us is stored on our secured servers within TPC-Services Database, We will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

    As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    Liability

    We agree to take reasonable measures to protect your data in accordance with applicable laws.

    Data Breaches

    In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

    Contact us

    Please e-mail any questions or comments you have about privacy to us at info@tpc-services.biz

    Your right to make a complaint

    You have the right to make a complaint about how we process your personal data to the Information Commissioner:

    https://ico.org.uk/concerns/

    Information Commissioner's Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Tel: 0303 123 1113